Our Privacy Policy
Effective Date: 28.12.2024
1. Introduction
The Balloon Chamber Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following types of personal data:
- Name, contact details (e.g., email, phone number)
- Payment information
- Delivery address and event details
- Communication preferences
3. How We Use Your Information
We use your data for the following purposes:
- To provide our services, process payments, and deliver products
- To communicate with you about your booking
- To comply with legal obligations
- For marketing purposes, where consent has been given
4. Sharing Your Information
We do not sell or share your data with third parties for marketing purposes. However, we may share your data with trusted third-party service providers (e.g., payment processors, delivery companies) to fulfill our services.
5. Your Data Rights
Under the GDPR, you have the following rights:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data (subject to legal obligations)
- The right to restrict or object to data processing
- The right to data portability
To exercise these rights, please contact us at info@theballoonchamber.co.uk.
6. Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or misuse. All payment transactions are processed securely.
7. Data Retention
We will retain your data only for as long as necessary to provide our services and comply with legal requirements.
8. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. For more details, please see our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We reserve the right to update this policy as needed. Any changes will be posted on this page.
11. Contact Information
For questions or concerns about this policy, please contact us at:
The Balloon Chamber Ltd
Email: info@theballoonchamber.co.uk
Registered Company Number: 16050218